Privacy Policy

1. Introduction

Scout52 Ltd ("Scout52", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our football scouting intelligence platform and related services (the "Service").

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the EU General Data Protection Regulation (EU GDPR) for our European users, and the Privacy and Electronic Communications Regulations 2003 (PECR).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

2. Data Controller Information

3. Information We Collect

3.1 Personal Information You Provide

• Account Information: Name, email address, password, phone number, job title, organization
• Profile Information: Professional qualifications, scouting credentials, areas of expertise
• Payment Information: Billing address, payment card details (processed securely via our payment provider)
• Communication Data: Messages, emails, and feedback you send to us

3.2 Information Created Through Use of the Service

• Scouting Data: Player evaluations, match reports, performance ratings, tactical assessments
• Usage Data: Features used, time spent on platform, interaction with content
• Collaboration Data: Shared reports, team communications, task assignments

3.3 Automatically Collected Information

• Device Information: IP address, browser type, operating system, device identifiers
• Log Data: Access times, pages viewed, app crashes, system activity
• Location Data: General location based on IP address (not precise GPS location)
• Cookies and Tracking: Session cookies, preference cookies, analytics cookies (see Cookie Policy)

3.4 Information About Players and Individuals in Reports

Users may input information about football players and other individuals as part of scouting reports. This may include:

• Player names and identifying information
• Performance assessments and evaluations
• Physical and technical attributes
• Match observations and analysis

4. Legal Basis for Processing

We process your personal data under the following legal bases:

5. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send transaction notifications
• Manage your account and provide customer support
• Send administrative information and service updates
• Respond to your comments, questions, and requests
• Send marketing and promotional communications (with your consent)
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address technical issues
• Protect against fraudulent, illegal, or harmful actions
• Comply with legal obligations and enforce our Terms of Service
• Develop new features and services

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following situations:

6.1 With Your Consent

We may share your information with your explicit consent or at your direction.

6.2 Within Your Organization

For organizational accounts, information may be shared with authorized users within your club, agency, or organization.

6.3 Service Providers

We share information with third-party service providers who assist us in operating the Service:

• Cloud hosting providers (AWS/Google Cloud)
• Payment processors (Stripe)
• Email service providers
• Analytics providers
• Customer support tools

6.4 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

6.5 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6.6 Protection of Rights

We may disclose information to protect the rights, property, or safety of Scout52, our users, or others.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Regular backups and disaster recovery procedures
• Employee training on data protection
• Incident response procedures
• Compliance with ISO 27001 standards (in progress)

While we strive to protect your personal information, no security system is impenetrable, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction. We ensure appropriate safeguards are in place for international transfers:

• EU-approved Standard Contractual Clauses (SCCs)
• UK International Data Transfer Agreement (IDTA)
• Adequacy decisions where applicable
• Additional security measures and assessments

11. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information.

Note: While our users must be 18+, they may include information about youth players in scouting reports as part of professional scouting activities. This is done under legitimate interests for talent development purposes.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service. Types of cookies we use:

12.1 Essential Cookies

Required for the Service to function properly (e.g., authentication, security).

12.2 Performance Cookies

Help us understand how users interact with the Service (with consent).

12.3 Functionality Cookies

Remember your preferences and settings.

12.4 Marketing Cookies

Used for marketing purposes (only with explicit consent).

You can control cookies through your browser settings. Note that disabling certain cookies may limit Service functionality.

13. Marketing Communications

In compliance with PECR and GDPR:

• We will only send marketing emails with your explicit consent or to existing customers about similar services
• All marketing emails include an unsubscribe link
• You can opt-out at any time by emailing info@scout52.com
• We maintain a suppression list to ensure opt-outs are honored

14. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

15. Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will:

• Notify the Information Commissioner's Office within 72 hours
• Notify affected users without undue delay
• Document the breach and actions taken
• Implement measures to prevent future breaches

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending email notification for material changes
• Obtaining consent where required by law

17. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with:

EU residents may also contact their local data protection authority.

18. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us:

For general privacy inquiries: info@scout52.com

For exercising your rights: info@scout52.com

19. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about your California privacy rights.